Question 1
10 out of 10 points
Managers spend a lot of their time working and conversing with others. For this reason, managers must have excellent
Selected Answer:
A. communication skills
Answers:
A. communication skills
B. analytical skills
C. conceptual skills
D. technical skills
Question 2
10 out of 10 points
Grouping resources and activities to accomplish some goal is called
Selected Answer:
B. organizing
Answers:
A. motivating
B. organizing
C. directing
D. planning
Question 3
10 out of 10 points
What type of skill must a manager have to understand how organizations and ideas can fit together to see and accomplish larger objectives?
Selected Answer:
A. Conceptual skills
Answers:
A. Conceptual skills
B. Analytical skills
C. Interpersonal skills
D. Technical skills
Question 4
10 out of 10 points
The chief executive officer of Southwest Airlines provides the company with leadership and overall guidance and is responsible for developing its mission and establishing its goals. Which area of management is being used?
Selected Answer:
C. Administrative
Answers:
A. Operations
B. Financial
C. Administrative
D. Human resources
Question 5
10 out of 10 points
Which is a task of a middle manager?
Selected Answer:
B. Coordinating and supervising first-line managers
Answers:
A. Guiding and controlling the organization’s overall fortunes.
B. Coordinating and supervising first-line managers
C. Coordinating and supervising operating employees
D. Developing the mission and determining the strategy
Question 6
10 out of 10 points
The process of establishing a set of goals and deciding how to accomplish them is called
Selected Answer:
D. planning
Answers:
A. motivating
B. organizing
C. controlling
D. planning
Question 7
10 out of 10 points
Acme Houseware established a goal to increase its sales by 20 percent in the next year. To ensure that the firm reaches its goal, the sales reports are monitored on a weekly basis. When sales show a slight decline, the sales manager takes actions to correct the problem. Which management function is the manager using?
Selected Answer:
C. Controlling
Answers:
A. Organizing
B. Directing
C. Controlling
D. Leading
Question 8
10 out of 10 points
This manager is responsible for facilitating the exchange of products between an organization and its customers or clients.
Selected Answer:
D. Marketing manager
Answers:
A. Human resources manager
B. Financial manager
C. Operations manager
D. Marketing manager
Question 9
10 out of 10 points
Which leadership style is task-oriented, driven, charismatic, and enthusiastic?
Selected Answer:
D. Entrepreneurial leadership
Answers:
A. Autocratic leadership
B. Participative leadership
C. Democratic leadership
D. Entrepreneurial leadership
Question 10
10 out of 10 points
Who is responsible for developing a firm’s mission?
Selected Answer:
D. Top managers
Answers:
A. Operations managers
B. First-level managers
C. Middle managers
D. Top managers
